SWITCH – REWARDFOR SWITCHING WILL MAKE IT WORTH YOUR WHILE

FAQS

Am I eligible for this reward?

You are eligible for this reward if you are over the age of 18 years old, live in the UK and have a UK business with up to and including 9 employees who purchase at least 1 Unlimited mobile plan via the email received from Experian. Purchase must be made no later than 31st March 2023.

How do I register for the reward?

  • Upon receiving the email from Experian you will be directed to https://www.rewardforswitching.com/deal/vodafone-cost-of-living-business-campaign-mastercard/ where you will be asked to provide your name and email address, so we (RewardFor) can contact you with instructions on how to redeem your £200 virtual prepaid Mastercard® and your unique redemption code.
  • You will then be directed to Vodafone’s website to complete your purchase. Following purchase, Vodafone must receive 2 months payment from you in order to become eligible for this offer.
  • You must wait 60 days from your original purchase date, but no longer than 120 days to redeem your reward using the link and unique redemption code provided when you first registered. Once accepted, you will receive an email from the Issuer within 7 days with instructions on how to activate your £200 virtual prepaid Mastercard®. You have 30 days to activate your card, by registering on the Issuer’s platform and providing the required details.
  • You have 6 months from the date of card issue to use the card’s funds. After that time, the card expires and the funds can no longer be used.

Something is wrong, help!

If you have completed all the steps, checked that your details are correct and checked your junk mail, but you still can’t successfully register, please drop us a line via our contact us form and we’ll be happy to help.

What if I don’t claim my reward in time?
Unfortunately if you don’t claim your reward within 60-120 days of your purchase date, you’ll no longer be able to claim your £200 virtual prepaid Mastercard®.

It has been more than 7 days and I still haven’t received the email to activate my virtual prepaid Mastercard®?
If you have successfully registered and checked your junk mail, try searching for info@purecard.com. If you still can’t find it, please drop us a line via our contact us form and we’ll be happy to help.

FAQs on the reward

What is the reward?

The reward is a £200 virtual prepaid Mastercard® to spend to support your business during the current cost of living crisis.

How long do I have to use the funds on my virtual prepaid Mastercard®?

You have 6 months from activation to use your funds, after which point your card will expire and any funds left will be lost.

Can I use the funds across more than one vendor?
Yes, you can use your funds across multiple vendors.

Will I receive a physical card?

No, the £200 virtual prepaid Mastercard® is a virtual card to be used where Mastercard® is accepted, either online or over the phone.

Eligibility / redemption

Q: What is the offer?
A: The offer is a choice of one reward as listed on www.rewardforswitching.com, for new connections on Vodafone’s Superfast 1 or 2 Fibre Broadband made via affiliates (including but not limited to) uSwitch, Money Supermarket, Broadband Choices, Compare the Market and Concentrix).

Q: I couldn’t complete my purchase online so finalised it over WebChat / the phone – can I still claim my reward?

A: No, unfortunately not. Rewards can only be redeemed against purchases made via the online route.

Q: Am I eligible for this offer?
A: You are eligible for this offer if you are over the age of 18 years old, live in the UK and have purchased Vodafone’s Superfast 1 or 2 Fibre Broadband through www.rewardforswitching.com. Customers who cancel their Vodafone Superfast 1 or 2 Fibre Broadband order, fail to make 2 months payment, or contract does not successfully connect will not be eligible to receive a reward.

Q: When can I redeem my reward?
A: When purchasing your Vodafone Business Fibre Broadband, you will receive an email from myreward@rewardforswitching.com with a unique redemption code and instructions on how to redeem your reward. You must wait until your broadband connection is active and you have completed your 90 day cooling off period and installation period before redeeming at https://www.rewardforswitching.com/redeem-your-reward/. You must redeem your reward within 90-150 days of receiving this email.

Q: What if I don’t redeem my reward in time?
A: Unfortunately, if you don’t redeem your reward within 90-150 days of receiving the email, your unique redemption code will expire and you will no longer be able to redeem your reward.

Q: What do I do if I’ve lost the email containing my unique redemption code?
A: If you have lost your email but you are valid customer, please gather all the information you will need for us to track your account. The information needed will be your new Vodafone telephone number, email address, date of purchase and order reference number. Once you have all this information please email us at info@rewardforswitching.com

Q: Can I redeem more than one reward?
A: No, only one reward can be redeemed per Vodafone Superfast 1 or 2 Fibre Broadband purchase.

REWARD

Q: What are the reward choices?
A: The reward options listed on www.rewardforswitching.com are subject to change and are refreshed regularly. Reward choices may be different depending on the affiliate company you purchased your broadband through. Rewards are subject to stock availability.

Q: Can I exchange my reward for a different one if I change my mind?
A: Please be sure to think carefully before confirming your reward choice as its final and you will not be able to change it.

Q: Can I return the reward I chose if I don’t like it?
A: No, you cannot return or exchange your reward for another once it has been confirmed.

Q: How long do I have to wait for my reward to arrive?
A: Your reward will be dispatched to your postal address or sent to your email address provided within 30 days.

Q: Can I track my delivery?
A: No you will not be given a tracking number, however if your reward has not been delivered within 30 days please email us at info@rewardforswitching.com

Q: My reward has arrived and its faulty, what do I do?
A: If your product is damaged or faulty on arrival, please contact us at info@rewardforswitching.com

 

Can't find an answer to your question?

Most answers can be found in our FAQs above, however if you still can’t find what you’re looking for please contact us using the form below. Our business hours are Monday-Friday 9am – 5.30pm excluding UK public holidays. Please allow 3 working days for a response.

BUY

When you sign up to a contract you are eligible to claim one of our free rewards.

CLAIM

FOLLOWING PURCHASE, YOU WILL RECEIVE AN EMAIL SPECIFIYING THE TIME FRAME IN WHICH YOU MUST CLAIM YOUR REWARD.

REWARD

Once your claim is validated, you will receive communication on how to redeem your reward direct from our reward provider.