SWITCH – REWARDFOR SWITCHING WILL MAKE IT WORTH YOUR WHILE

FAQS

Eligibility / redemption

Q: What is the offer?
A: The offer is a choice of Amazon Echo Show 8 (2nd Gen) Smart Speaker, HP ENVY All-in-One Wireless Printer or Lavazza A Modo Mio jolie Plus Coffee Machine for new connections on Vodafone’s Superfast 1 or 2 Fibre Broadband made via www.rewardforswitching.com.

Q: Am I eligible for this offer?
A: You are eligible for this offer if you are over the age of 18 years old, live in the UK and have purchased Vodafone’s Superfast 1 or 2 Fibre Broadband through www.rewardforswitching.com. Customers who cancel their Vodafone Superfast 1 or 2 Fibre Broadband order, fail to make 2 months payment, or contract does not successfully connect will not be eligible to receive a reward.

Q: When can I redeem my reward?
A: Within 7 days of purchasing your Vodafone Business Fibre Broadband, you will receive an email from myreward@rewardforswitching.com with a unique redemption code and instructions on how to redeem your reward. You must wait until your broadband connection is active and you have completed your 90 day cooling off period and installation period before redeeming at https://www.rewardforswitching.com/redeem-your-reward/. You must redeem your reward within 90-150 days of receiving this email.

Q: What happens after I’ve redeemed my reward?
A: You will receive an email from myreward@rewardforswitching.com containing your partner code and a link to the partner site. Details will vary depending on your chosen reward.

Q: What if I don’t redeem my reward in time?
A: Unfortunately, if you don’t redeem your reward within 90-150 days of receiving the email, your unique redemption code will expire and you will no longer be able to redeem your reward.

Q: What do I do if I’ve lost the email containing my unique redemption code?
A: If you have lost your email but you are valid customer, please gather all the information you will need for us to track your account. The information needed will be your new Vodafone telephone number, email address, date of purchase and order reference number. Once you have all this information please email us at info@rewardforswitching.com

Q: Can I redeem more than one reward?
A: No, only one reward can be redeemed per Vodafone Superfast 1 or 2 Fibre Broadband purchase.

Reward

Q: What are the reward choices?
A: You can choose from one of the following; Amazon Echo Show, HP ENVY Printer or Lavazza Coffee Machine.

Q: Can I exchange my reward for a different one if I change my mind?
A: Please be sure to think carefully before confirming your reward choice as its final and you will not be able to change it.

Q: Can I return the reward I chose if I don’t like it?
A: No, you cannot return or exchange your reward for another once it has been confirmed.

Q: How long do I have to wait for my reward to arrive?
A: Your reward will be dispatched to your postal address or sent to your email address provided within 30 days.

Q: Can I track my delivery?
A: No you will not be given a tracking number, however if your reward has not been delivered within 30 days please email us at info@rewardforswitching.com

Q: My reward has arrived and its faulty, what do I do?
A: If your product is damaged or faulty on arrival, please contact us at info@rewardforswitching.com

Eligibility / redemption

Q: What is the offer?
A: The offer is a choice of Google Nest Audio, Ring Smart Doorbell, or Lavazza Jolie Coffee Machine for new connections on Talk Talk Fibre 35 broadband made via www.rewardforswitching.com

Q: Am I eligible for this offer?
A: You are eligible for this offer if you are over the age of 18 years old, live in the UK and have purchased Talk Talk Fibre 35 broadband through www.rewardforswitching.com. Customers who cancel their Talk Talk Fibre 35 broadband order, fail to make 2 months payment, or contract does not successfully connect will not be eligible to receive a reward.

Q: When can I redeem my reward?
A: Within 7 days of purchasing your Talk Talk Fibre 35 broadband, you will receive an email from myreward@rewardforswitching.com with a unique redemption code and instructions on how to redeem your reward. You must wait until your broadband connection is active and you have completed your 90 day cooling off period and installation period before redeeming at https://www.rewardforswitching.com/redeem-your-reward/. You must redeem your reward within 90-150 days of receiving this email.

Q: What happens after I’ve redeemed my reward?
A: You will receive an email from myreward@rewardforswitching.com containing your partner code and a link to the partner site. Details will vary depending on your chosen reward.

Q: What if I don’t redeem my reward in time?
A: Unfortunately, if you don’t redeem your reward within 90-150 days of receiving the email, your unique redemption code will expire and you will no longer be able to redeem your reward.

Q: What do I do if I’ve lost the email containing my unique redemption code?
A: If you have lost your email but you are valid customer, please gather all the information you will need for us to track your account. The information needed will be your new Vodafone telephone number, email address, date of purchase and order reference number. Once you have all this information please email us at info@rewardforswitching.com

Q: Can I redeem more than one reward?
A: No, only one reward can be redeemed per Talk Talk Fibre 35 broadband purchase.

Reward

Q: What are the reward choices?
A: You can choose from one of the following; Google Nest Audio, Ring Smart Doorbell, or Lavazza Jolie Coffee Machine.

Q: Can I exchange my reward for a different one if I change my mind?
A: Please be sure to think carefully before confirming your reward choice as its final and you will not be able to change it.

Q: Can I return the reward I chose if I don’t like it?
A: No, you cannot return or exchange your reward for another once it has been confirmed.

Q: How long do I have to wait for my reward to arrive?
A: Your reward will be dispatched to your postal address or sent to your email address provided within 30 days.

Q: Can I track my delivery?
A: No you will not be given a tracking number, however if your reward has not been delivered within 30 days please email us at info@rewardforswitching.com

Q: My reward has arrived and its faulty, what do I do?
A: If your product is damaged or faulty on arrival, please contact us at info@rewardforswitching.com

Eligibility / redemption

Q: What is the offer?
A: The offer is one reward from a choice of rewards for new connections of an O2 mobile broadband, sim only or pay monthly contract made via www.rewardforswitching.com.

Q: Am I eligible for this offer?
A: You are eligible for this offer if you are over the age of 18 years old, live in the UK and have purchased an O2 contract through www.rewardforswitching.com. Customers who cancel their O2 contract, fail to make 2 months payment, or contract does not successfully connect will not be eligible to receive a reward.

Q: When can I redeem my reward?
A: Within 7 days of purchasing your O2 contract, you will receive an email from myreward@rewardforswitching.com with a unique redemption code and instructions on how to redeem your reward. You must wait until your connection is active and you have completed your 60 day cooling off period before redeeming at www.rewardforswitching.com. You must redeem your reward within 60-120 days of receiving this email.

Q: What happens after I’ve redeemed my reward?
A: You will receive an email from myreward@rewardforswitching.com containing your partner code and a link to the partner site. Details will vary depending on your chosen reward.

Q: What if I don’t redeem my reward in time?
A: Unfortunately, if you don’t redeem your reward within 60-120 days of receiving the email, your unique redemption code will expire and you will no longer be able to redeem your reward.

Q: What do I do if I’ve lost the email containing my unique redemption code?
A: If you have lost your email but you are valid customer, please gather all the information you will need for us to track your account. The information needed will be your email address, date of purchase and order reference number. Once you have all this information please email us at info@rewardforswitching.com

Q: Can I redeem more than one reward?
A: No, only one reward can be redeemed per connecting O2 contract / purchase.

Reward

Q: What are the reward choices?
A: The rewards available will depend on the O2 product / tariff taken out. You will be shown the choice of rewards prior to completing your purchase with O2. See https://www.rewardforswitching.com/personal/ for more information.

Q: Can I exchange my reward for a different one if I change my mind?
A: Please be sure to think carefully before confirming your reward choice as its final and you will not be able to change it.

Q: Can I return the reward I chose if I don’t like it?
A: No, you cannot return or exchange your reward for another once it has been confirmed.

Q: How long do I have to wait for my reward to arrive?
A: Your reward will be dispatched to your postal address or sent to your email address provided within 30 days.

Q: Can I track my delivery?
A: No you will not be given a tracking number, however if your reward has not been delivered within 30 days please email us at info@rewardforswitching.com

Q: My reward has arrived and its faulty, what do I do?
A: If your product is damaged or faulty on arrival, please contact us at info@rewardforswitching.com

Can't find an answer to your question?

Most answers can be found in our FAQs above, however if you still can’t find what you’re looking for please contact us using the form below. Our business hours are Monday-Friday 9am – 5.30pm excluding UK public holidays. Please allow 3 working days for a response.

BUY

When you sign up to a contract you are eligible to claim one of our free rewards.

CLAIM

FOLLOWING PURCHASE, YOU WILL RECEIVE AN EMAIL SPECIFIYING THE TIME FRAME IN WHICH YOU MUST CLAIM YOUR REWARD.

REWARD

Once your claim is validated, you will receive communication on how to redeem your reward direct from our reward provider.